Managed IT Services


A well maintained, proactively-serviced network and its devices will always run better than the alternatives. With MulberryTek's Managed IT Services, your company will notice a tremendous difference and reap the benefits of time spent preventing fires rather than fighting them.
MulberryTek can also manage your infrastructure vendor relationships, freeing you to focus on running your core businesses.  As a result of our “always-eyes-on” style of monitoring networks 24 hours per day, your company can experience an additional level of comfort and security.
To summarize, our Managed IT Services agreement offers the following

The Benefits:
  1. Increased operational efficiency
  2. Reduced operating costs
  3. Cost-effective access to enterprise-level support
  4. Minimum downtime
  5. Allows the focus to be on running your business, and not your vendors
  6. Piece of mind from knowing that your environment is monitored 24/7/365

"Remote PC support can help small business owners get back to business."  Read More

Managed IT Service Plans Comparison Chart

 

MulberryTek has Managed Service agreements tailored to your need.  Your company will be able to control and reduce its overall operating costs with our flat-fee billing model.

 

Featured Service Starter Professional Premium
Hourly On-Site Rate Discounted Discounted Discounted
Emergency Response Rate Discounted Discounted Included
Emergency Response Time Fast Faster Fastest
On-site scheduling of technician Fast Faster Fastest
Phone and Remote Support rate Discounted Included Included
24/7 Monitoring Included Included Included
Executive Summary emails Included Included Included
Unlimited Microsoft Patch Mgmt Included Included Included
Loaner PC Rental Discounted Discounted Included
User Policy creation   Included Included
Quarterly planning meeting   Included Included
Quarterly Network Audit   Included Included
User administration   Included Included
Software Upgrades   Included Included
VPN Setup     Included
Hardware/Software installation     Included
Employee self-help portal     Included
Anti-Virus update management     Included
Spyware/Virus removal     Included
Server recovery     Included
Vendor Management     Included
Hardware/Software procurement     Included

 

Contact us today to schedule your Free Network Audit

 




On-Demand Support

On-Demand Support

MulberryTek also offers it's Core Services via hourly On-Demand support options.